Kayla Brannen

Kayla Brannen

Torched Products

Tampa, FL
Member since: 2016
4.9
76 Maker Reviews
  • Long-time member

    A Maker who has been a valued part of this community for several years.

  • Fast shipper

    Customers say that this Maker ships promptly after completing a project.

  • Great service

    This Maker has consistently demonstrated excellence in craftsmanship and customer service.

You are great, so we try to be great too!

Founded in 1996, we are a very large online ecommerce retailer of more than 7,000 products. We have nearly 1,000 products in stock in our warehouse in Tampa and more than 7,000 products shipped directly from national and international suppliers. As a small family-run business, we take pride in our commitment to excellent customer service.

Our Team

We are a group of marketers, designers, engravers, customer service representatives, warehouse packagers, and team players.

Each of us adds a unique quality to the team. We are a tight knit family that work hard but play harder. We love to joke and have a good time, but we are serious about growing our business and increasing the quality and quantity of our customer relations.

The Good Stuff

We are intensely focused on building a fun, diverse, and balanced culture. All employees are encouraged to attend our lunchtime office exercise routine three times per week. We hold Employee of the Week every Friday, with cash rewards. Lunch is occasionally catered. We invite all employees to bi-monthly happy hours at the local cigar bar.

More from this maker

63 products

What people are saying

4.9
(76)
  • AA

    Antonio Almonte

    For The Florence Cigar Humidor
    4.0

    I was not fully happy with final product because there were three ails protruding in the inside part of the box when I contacted you about it the response I received was “if you don’t like you a return it” and “just hammer it in “ I’ll keep it just to avoid the hassle of returning it .

  • CB

    chuck bryant

    For Personalized Cigar Wall Art
    5.0

    Kayla has been great, I order the cigar bar sign and got it with in a couple days and then ordered another one. Great price and very professional transaction.

  • CR

    Craig Riley

    For Custom Cigar Bar Wood Coasters, Set Of 4
    5.0

    Very nice coasters. Shipped very quickly. Thanks

  • RB

    Raymond Bates

    For The Black Milano Glass Top Cigar Humidor
    5.0

    The humidor and the logo are exactly what I was looking for. It looks amazing definitely gonna be getting another. Package even arrived earlier than expected.

  • BS

    Bailey Sarambo

    For Protege Glass Top 25-50 Cigar Humidor
    4.8

  • ZS

    Zachary Snider

    For The Florence Cigar Humidor
    5.0

    My request turned out perfect. The engraving was clean and professional looking. I highly recommend this product and this company. Kayla and created an awesome gift for my father.

  • LL

    Lance Luka

    For Dakota 120 Count Black Cigar Humidor
    4.8

  • TR

    Thomas Reznick

    For The Display 2 Cigar Humidor
    5.0

    Had two Display humidors done with custom artwork etched into the glass. Both came out flawless. I wish i could add a photo to show how nice they came out. This is my 3rd custom order through Torched Products and I will defintely ordr again!

  • BM

    Brenley Melnyk

    For Wood Handle Knife 4.5
    5.0

    I ordered my boyfriend a customs knife that has his name engraved it came in on a Friday , the work that was put into the knife was absolutely beautiful and breath taking . I can tell that she took her time to make sure that it was professional, i will be ordering from this business again .

  • Joe WeberJW

    Joe Weber

    For The Elegant Glass Top Cigar Humidor
    5.0

    I ordered a humidor for my fathers 60th birthday with glass etching and couldn’t be happier with the product. It is sleek and beautifully crafted and it blew my expectations out of the water. I would recommend any product from Torched Products 100% and will definitely keep him in mind when looking for items like this in the future. Solid product, great communications, and all at a great price. Thank you!

  • Lensley AdamLA

    Lensley Adam

    For Phum-Baccs
    5.0

    Minor issues but Maker was there to step in and deliver excellent service. Well done, definitely going to get some more projects by this maker!

  • AC

    Alex Carlton

    For The Bellevue 25 Cigar Humidor
    5.0

    Great product and was completed very quickly! Overall a great experience.

  • LA

    LUIS A CASTRO GOMEZ

    For The Traveler 20 Cigar Humidor
    5.0

    Extremely satisfied with my final project, very professional aspect and quality. Thank you. You have a well satisfied Customer

  • HW

    Heather Woolf

    For Princeton Ebony 130 Count Cigar Humidor
    5.0

    Absolutely beautiful humidor for my husband ! I would not hesitate to order again . Heather

  • JG

    Jennifer Garis

    For Protege Glass Top 25-50 Cigar Humidor
    5.0

    I could not be more impressed and happy with the final product. The whole process was seamless and easy. They took my vision and made it so much better. I would highly recommend their services and products and will likely be a repeat customer.

  • DB

    Danny Bartholomew

    For Phum-Baccs
    5.0

    Kayla did an excellent job putting together this project for me. She was very prompt with her responses to questions or concerns I had. I would recommend her to anyone.

  • DD

    Douglas DeCarolis

    For Personalized Military Humidor
    5.0

    Exactly what I was looking for. Easy to work with, good communication and timely delivery. I would highly recommend Torched Products to others

  • CW

    Chase Warren

    For Wood Handle Knife 4.5
    5.0

    I am so happy with the product I bought and it came in even better then I could have imagined. It was very easy to get information from the maker and always stayed in contact with me and always got back to me in a very timely fashion. Very perversions and will definitely be ordering from again.

  • DC

    David Chaika

    For Berkeley 2 100 Count Mahogany & Black Lacquer Cigar Humidor
    5.0

    Had a great experience. This was the second time working with this maker and I would recommend them to anyone. Great service, quick response times, and fast production. Purchase with them and you will be a happy customer.

  • BG

    Brett Gunnells

    For Princeton Ebony 130 Count Cigar Humidor
    5.0

  • AR

    Andrew Reid

    For Dakota 120 Count Black Cigar Humidor
    5.0

    Absolutely perfect, and great communication! Beyond my expectations! Thank you!

  • CH

    Chris Hovan

    For The Florence Cigar Humidor
    5.0

    Communication was smooth and quick. They customized the humidor to my likening and the item was finished and shipped in a timely manner. Would definitely reccomend.

  • TR

    Thomas Reznick

    For Princeton Ebony 130 Count Cigar Humidor
    5.0

    Special ordered ebony 130 count humidor with custom engraving. The product was perfect gift for my father. The engraving was flawless and left most people that saw it speechless with how perfect it came out.

  • LT

    Luke Turner

    For Ammo Can - .50 Cal Humidor
    1.5

    My first box was shipped to the wrong person, so a second box was made and shipped to me. I purchased this item Dec 6 as a Christmas gift, and as of Dec 22, I still do not have it in hand. I have had little communication despite asking for answers on where exactly the box is or if I’ll have it in time to give this gift by Wednesday. Hopefully the quality is nice but up to this point I have nothing to actually review other than my experience so far.

  • jessica brinkleyJB

    jessica brinkley

    For 12-8125bg Executive Burl Cigar Humidor Kit
    5.0

    My humidor arrived very fast. It looks so amazing. It's more than what I expected! I can't wait to order more products from Kayla. I had this humidor personalized for my husband who will receive it on Christmas day. I can't wait to give it to him!!!!! Can't thank you enough!!!!!!

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