Question 1

Shipping Policy

Accepted Answer

Area served: Anywhere in the US. Shipping Methods: Our furniture art is blanket wrapped, white glove service, and delivered to your home or office, assembled (if needed) and placed where you want it. We must have your address in order to get a shipping price.

Question 2

Maker Policy

Accepted Answer

Any item made by Staples Cabinet Makers Inc, dba Creative Art Furniture, that develops a structural defect or defective finish will be repaired at no cost to the original purchaser. A structural defect is any change in the pieces, barring misuse or abuse, which renders the piece unusable. Small cracks and checks, minor warping and shrinking are all normal characteristics of solid wood furniture built with wide boards (reclaimed or not). The original purchaser is responsible for delivery of the piece to and from the shop for repair or replacement. Furniture made from reclaimed material often times have original paint (we always remove flaking paint and seal remaining existing paint), but we cannot, therefore, guarantee the paint is always lead free. Custom made projects are not refundable.

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