The Patricia Window Cornice

Very happy with whole process, from start to finish! Thank you!

With very little direction from us, a few photos from websites we like and some dimensions, Tom was able to create exactly what we wanted. He was prompt with his initial and follow-up communications with us. He started with a simple sketch and some great questions that teased out exactly what we wanted. As the project came together, he sent us some great photos that kept us informed of his progress. It was shipped just about when he said it would be shipped and when it arrived, his attention to detail was obvious (even his shipping crate was well made). It is well finished, sturdy, and exactly what we were hoping for. We are recommending Tom to several of our friends and will probably use him again.

Unfortunately, Tom at Starkwood Designs ended up not being able to create the bathroom mirror to the specs we had agreed upon, so in that sense this transaction was disappointing. That said, I have absolutely no doubt that Tom bent over backwards to try to meet my specifications -- from trying and retrying to create the desired result himself several times, to then taking the project to experts and specialists often as far as an hour away, the effort and his commitment to delivering the desired output couldn't have been more evident. It was clear that Tom truly cared about delivering what he said he would and when he ultimately wasn't able to, he was deeply disappointed and apologetic. Because of all of this, while the end result of this project wasn't exactly as I'd hoped, the mirror Tom produced was still very nice and, more importantly, I knew that he had tried everything he possibly could and went above and spent far more time on this project that its scope dictated, which I appreciated. So, in spite of the result, I would still recommend Tom and Starkwood Designs -- he is truly an upstanding professional.

It was amazing from start to finish. Starkwood Designs stands alone in customer service, quality and craftmanship and sheer talent. I couldn't be happier, niether could my daughter. She adores her new bed. There isn't many things in this world that you could label as perfect, but this experience is a definite exception! Just Wonderful!!!!

I'm very pleased with how the pet bed turned out. Tom was able to look at a picture and create it to my specific dimensions. He was easy to work with and communicated well with me throughout the project. Also, I thought he quoted the price fairly. I would recommend him for custom projects!