Church Pulpit And Alter Rails

We are really happy with Tom's final piece and the service he provided and it was a pleasure to go through the Custom Made process with him. He was friendly and approachable, and we always felt were in safe hands. We had a table replicated from a provided visuals and specs and he was able to match it supremely well.

The only thing we can say was a 'very slight' let down was the final surface detail of our table. Although it does arguably add character, the middle board of our table has a a series of flecks which we were told after construction are due a natural occurrence in oak and the way it was cut. If there was time it may have been nice to have seen the look of the 'ray fleck' beforehand and get the choice to decide if we used the other side of the board or not.

However other than that we are supremely happy customers!

Tom Stark, who my wife likes to refer to as "Tony Stark (Iron Man)", was a real pleasure to work with. Tom knows how to serve his customers, a trait that is often lost when dealing with larger furniture companies. Timely, attentive to the details, and always friendly and understanding, you won't be disappointed when working with Tom.

I designed a storage bench for my living room and delivered it to Tom through photos and a 3D model (made in Sketchup). He was able to take those plans and expertly craft the piece we wanted. He arrived at our residence at noon on the dot (when he said he would) and I helped him move the well secured and packaged bench into our residence. My wife is very happy with the end result and we wouldn't hesitate to work with Tom again. Trust me, hire Tom Stark!

Unfortunately, Tom at Starkwood Designs ended up not being able to create the bathroom mirror to the specs we had agreed upon, so in that sense this transaction was disappointing. That said, I have absolutely no doubt that Tom bent over backwards to try to meet my specifications -- from trying and retrying to create the desired result himself several times, to then taking the project to experts and specialists often as far as an hour away, the effort and his commitment to delivering the desired output couldn't have been more evident. It was clear that Tom truly cared about delivering what he said he would and when he ultimately wasn't able to, he was deeply disappointed and apologetic. Because of all of this, while the end result of this project wasn't exactly as I'd hoped, the mirror Tom produced was still very nice and, more importantly, I knew that he had tried everything he possibly could and went above and spent far more time on this project that its scope dictated, which I appreciated. So, in spite of the result, I would still recommend Tom and Starkwood Designs -- he is truly an upstanding professional.

I'm very happy with my transaction with Tom at Starkwood Designs.

Having worked in the retail furniture business for over 30 years I was thrilled to find that I could have this piece handcafted right here in the USA……very happy with quality and appearance of piece. Tom Stark was great to work with….the whole process went seamless. I look forward to using Custommade in the future.