Question 1

Shipping Policy

Accepted Answer

Area served: Southern Wisconsin (Milwaukee, Madison, LaCrosse, etc.) Chicago area, Minneapolis/St.Paul, can ship anywhere Shipping Methods: I would be happy to ship my work just about anywhere. However, due to the complexity of preparing furniture for shipping, (building a crate, etc.) and the variety in shipping costs determined by distance, I need to determine shipping costs on an individual basis. I have shipped pieces across the country, so please do not hesitate to ask. I prefer to deliver my work in person, and would be happy to do so for free if the distance is short. For longer distances I try to keep my delivery charges as reasonable as possible. Thank you.

Question 2

Maker Policy

Accepted Answer

I take great pride in my work, and I want you to love it. If you commission a piece and are unsatisfied for any reason, I guarantee that I will work with you to make things right. Custom work is non-refundable and once in-progress, custom projects cannot be cancelled. For stock items purchased directly from my portfolio, I offer returns within 30 days of delivery. Shipping for returns is at the customer's expense. If you need an item by a specific date or for a specific event, please let me know in advance of accepting a proposal.

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