Question 1

Shipping Policy

Accepted Answer

Area served: Outdoor pool, spa, yard, pastures and gate entry areas Shipping Methods: Small products are shipped UPS and large horse products shipped most reasonable freight carrier. Local purchases of horse sculptures, delivered personally

Question 2

Installation Policy

Accepted Answer

All products come with installation instructions

Question 3

Maker Policy

Accepted Answer

Refunds processed when product is returned. I stand behind my product 100% for normal wear and tear. If the product arrives damaged I will replace and deal with the claims process of UPS. I package everything like it is China so I have little breakage but it does happen. I require 50% down payment for custom orders. Once project has been excepted and template has been made no refund on the deposit for cancellation.

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Maker Policies