Question 1

Shipping Policy

Accepted Answer

Area served: We serve anyone anywhere. Shipping Methods: We ship anywhere in the world. Due to the fact that we use 47% lead crystal, our work tends to be heavy for its size. We always pack works very carefully, and we always double box shipments. We usually recommend ground shipment, but rush delivery is available at market price.

Question 2

Installation Policy

Accepted Answer

Our installation process varies from piece to piece. For 3D sculptures, we generally recommend lighting the piece from the back. Wall pieces must be lit from the front. Wall hung art is either professionally framed with picture hanging wire, or we use special glass hardware that requires screwing a small bracket into a weight-bearing stud. In this case, a special bolt is bonded (very strongly) to the back of the glass in a location that cannot be seen from the front, and this bolt fits securely into the bracket.

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