Question 1

Shipping Policy

Accepted Answer

Area served: Water Studio operates from a design, fabrication, and testing facility in Culver City, California, but we regularly undertake projects out of state and abroad. Shipping Methods: As a licensed contractor, our team of on-site installers and managers are are available to provide delivery and installation services for all local projects and some out-of-state projects. For large out-of-state projects, our on-site installation technicians and managers can work with your general contractor or a local installer to ensure flawless installation.

Question 2

Installation Policy

Accepted Answer

Our on-site installation team and managers provide installation services for local projects. For all out-of-state projects, our installation managers provide on-site supervision, installation management, start-up, and adjustments as well as operational training. Closing documents, including detailed as-built drawings, equipment specifications, and maintenance procedures are provided by the Water Studio project manager after the completion of each project.

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