Question 1

Shipping Policy

Accepted Answer

Area served: Continental United States Shipping Methods: Blanket wrapped shipping with white glove delivery Glass, Stone, Concrete are crated

Question 2

Installation Policy

Accepted Answer

All furnishings are shipped assembled. We suggest ordering glass tops when applicable locally to save shipping costs

Question 3

Maker Policy

Accepted Answer

All custom work can not be refunded once order is confirmed. Damage due to shipping must be reported within 3 days. Manufacturer defect will be the responsibility of the manufacturer to repair or replace. All defects must be reported within 3 days of receipt of goods. Customer satisfaction is our priority. We communicate within 2 hours to all queries, from beginning to completion. We pride ourselves for our attention to detail and quality of our products.

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