Question 1

Shipping Policy

Accepted Answer

Area served: United States Shipping Methods: All items are made upon ordering. There are no "in-stock" items. The ordered item(s) will take 2-4 weeks for delivery. If any unforeseen circumstances occur an order may be delayed and you will be notified as to when your item will ship. All orders are shipped via UPS Ground. We reserve the right to use UPS as our carrier. We will ship to Alaska, Hawaii, and Canada but additional shipping will be charged. We will be in contact with you about what the additional cost will be. We do not offer international shipping at this time. All items shipped through UPS Ground though us are insured and will be replaced if damaged. If you happen find the item(s) of your order damaged please contact us and we will arrange for a replacement or repair. All costs for shippling are based on the size and weight of the item(s) as well as the distance for it to be shipped. If you are dissatisfied with the item you recieved please email or call the artist.

Question 2

Maker Policy

Accepted Answer

Once the project materials have been purchased there is no refund or cancellation of project. All shipped items are insured to cover the full cost of the said items.

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