Question 1

Shipping Policy

Accepted Answer

Area served: Asheville, NC All across the US and internationally Shipping Methods: Fedex home delivery, ground or Fedex Freight for large items. USPS for small and light items.

Question 2

Installation Policy

Accepted Answer

Local installation and careful guidance for non-local installation is available upon request.

Question 3

Maker Policy

Accepted Answer

No refunds or returns, unless arranged personally and as an exception to the stated policy. I will be glad to work with anyone within reason and purely at my own discretion, should they be unhappy for any reason. We stand by the quality of our craftsmanship.

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