Question 1

Shipping Policy

Accepted Answer

Area served: If a dog lives there, and the occasional human too, we will get it there. Shipping Methods: USPS Priority and USPS Global Priority are standard shipping. Expedited or other carrier arrangements can be made. Please contact us. Briar the American Bulldog, aka Bratwurst, needs the exercise and will be happily obliged for courier service...although her map reading skills are still questionable.

Question 2

Installation Policy

Accepted Answer

Extend hand, nuggle dog behind the ear. Beware of impromptu slobbery kisses. HOW TO SIZE: “Size” refers to the largest hole on the collar. Each collar has 5 holes at 1 inch spacing. For example: a size 20 ranges from 20 to 16 inch holes (20, 19, 18, 17, 16). Obviously targeting the center hole gives the most range for adjusting the collar. -Comes in standard sizes 20, 22, 24, 26, 28, 30 -Other sizes would be custom orders (and we love custom orders! Since we cut the leather ourselves, any size is possible from tiny to giant...as long as it fits on a cow!) HOW TO MEASURE: Measure the dog’s actual neck size where the collar naturally rests (comfortably place the measuring tape or string: do NOT hang loose or pull tight...just like you would measure your own waist). For example if the dog measures 20 inches at the neck…then a size 22 inch collar would be suggested. (The center hole is 20 inches.) We use standard collar sizes, if you have one now that you love and it is a standard commercial product, they SHOULD be the same. You can also measure your current collar: measure from the hole you are currently using to the inside edge of the buckle (where the tip of the prong meets the buckle).

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