Question 1

Shipping Policy

Accepted Answer

Area served: Metro Area of Denver and Colorado Springs, CO Will Ship anywhere in the U.S. Shipping Methods: I will ship anywhere in the United States If the product arrives damaged you must notify me immediately, and save all packaging materials in the condition it arrived. If it is necessary to file a claim against the shipper, all packing materials will need to be inspected to process the claim.

Question 2

Installation Policy

Accepted Answer

I do not offer installations of my products that may need to be attached to buildings or other structures. Those type of installations may require a contractor’s license to do so. I do offer setup and assembly services of freestanding furniture and other products I create.

Question 3

Maker Policy

Accepted Answer

All Custom Orders and Made to Order products are non refundable and not returnable. They are made especially for you. If you want to cancel a project that has not been completed, any cost incurred will be deducted out of your deposit. Such as but not limited to Materials that have been purchased for your project. Labor that has already been incurred in creating your project, to acquire materials, design, engineer, and produce drawings or the product itself.

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