Question 1

Shipping Policy

Accepted Answer

Area served: All of the US. Shipping Methods: I ship using UPS. Large pieces of furniture will be shipped UPS freight. Each large piece of furniture is custom crated and a work of art in itself. Delivery will require a phone number to schedule a drop of window. The truck should have a lift-gate to get it off the truck and deliver it curbside for you. Inside delivery must be specified and paid for by the customer before commissioning of the piece.

Question 2

Maker Policy

Accepted Answer

I take great pride in my work. If you buy something and are unsatisfied with the result, I guarantee that I will work with you to adjust the design free of charge. All custom work is non-refundable and once in-progress, custom projects cannot be cancelled. For stock items purchased directly from my portfolio, I offer returns within 60 days of delivery. Shipping for returns is at the customer's expense. If you need an item by a specific date or for a specific event, please let me know in advance of accepting a proposal.

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