Uptown Dog Kennel

I hate to write a bad review as Terry was wonderful to work with. Unfortunately, I feel the quality of book case I received compels me to do so. As I watched him build the case, I was quite happy (especially with the discussions of using dowels instead of glue).

However, as I watched the photos as the project was being completed, I started to think, "I'm sure it will look better; it must be a bad camera photo." Unfortunately, when the piece arrived, it looked worse:

• Portions of the book case were not even painted, leaving exposed wood
• The backing was not flush with the sides, leaving a whole exposed groove on each corner on the back side
• The paint finish was stark white Valspar (like you would use for an outdoor piece), not the off-white paint of a quality level to match the photos of antique pieces we have in the same room
• Screws were not filled in with putty, leaving open screw groove
• And oddest of all, the front molding was only glued on (after seeing a comment about how Terry doesn't just glue like others). The molding shifted and broke off in shipping (as it was only glued) leaving gaping unpainted holes.

You don't have to take my word for this. Just look at the full-size images Terry has uploaded himself.

When my wife got this, we looked at each other and said, "Gee, he really missed this." We had hoped to show this to other as a great experience on custom made. Now it is just plain embarrassing. Quite honestly, its finish is of lower quality than the items I made in shop class as a teen. It is too bad, as Terry was a pleasure to interact with. I just wish the finish product matched.

Terry is a fantastic craftsman. He took a look at some boxes that were ridiculously overpriced online (and not available in the US at any price) and replicated them (with his own spin). Better, cheaper, faster. Excellent communication, so incredibly cooperative. After he finished, he sent a photo. I suggested a small change -- he remade the entire thing. In a day. "I want you to be happy." Terry's the real thing. I gave 5 stars because they don't have 6.

WOW, where do I begin? To say that I am happy with the final product would be such an understatement. Terry Stone took the time to answer every little question I had from beginning to end of this product. He made sure that we were on the same page from the planning to the final production right through the shipping. It was extremely easy working with Terry Stone, and a pleasure to do business with him. I am almost looking forward to the next drawer box that comes apart, so I can replace it with the solid piece of construction that I know Terry Stone will be building for me. A true professional!

He did an incredible job building my shelving, it fit perfect and dimensions were followed exactly, very happy with the work.

Terry did a great job on helping me realize my idea of doing an entire wall of bookcases . Excellent accurate work . It is just as I envisioned it and I am delighted with the work .