Hammer Coat-Hat Rack

Shoup Woodworks did a great job. I submitted my project, and promptly received a quote. After a few design changes and a revised quote, I submitted 50% payment. I received several photo updates with description during the build phase. Once completed, I submitted final payment, and received the shipment about a week later. The final product was finely crafted to my specifications, and looks fantastic. Communication was always clear and polite. Knowledgeable, professional, reasonably priced. I am glad I chose Shoup Woodworks as my first CustomMade builder. and give my highest recommendation!

I'm very happy with working with Michael, he was very professional and the bookcase came out exactly how I wanted. Michael was very responsive and provided regular updates on the project. The workmanship was excellent. I would highly recommend Michael.

The entire process was fantastic. Michael communicated throughout with pictures of his progress. The board was delivered earlier than expected and it was beautiful. I highly recommend him.

I'm very happy with working with Michael, he was very professional and the cutting board came out exactly how I wanted. It came on time and the workmanship was excellent. I would highly recommend Michael.

Very happy with the way our console has turned out. Michael was very responsive and provided regular updates on the project. Great value. I will definitely consider him for our next project.

How can we describe this cutting board - A Work of Art. Craftsmanship of the highest level, outstanding communication and business professionalism. This was a gift to my wife for here new kitchen. Colors match perfectly. She has had it over a week, but it is sooooo pretty, she wont use it. If she wants to keep as an Art piece, that is OK. Thank You Mr. Shoup.

Michael was a pleasure to work with, his communications were professional yet warm, the quality of work is exceptional, and the price was unbeatable. I would 100% work with Michael again.

PM

Patrick McGarry

For Sideboard With Wine Rack

5.0

Oct 27, 2017

I couldn't be happier! The whole process was smooth and filled with communication and the willingness to get it just right. We have exactly what we wanted within our budget and every step was clear and friendly. Cannot recommend enough!

This was our first experience with CustomMade and working with Michael was a flawless. He built us exactly what we wanted and we are very happy. We look forward to working with Michael again. Doug Wilson

I was matched with Michael Shoup through Marketplace, following my request for two bedside tables. Michael initially showed me a few examples of his work to get a sense of his style and quality of finished work. His style seemed polished and solid with a great balance between aesthetics and function, so I went with him for my project. The project flowed quite smoothly from the start. I sent him drawings, wood choice, and dimensions of the tables to get started. He appreciated the specifics, and provided a few considerations and thoughts as we worked through the final design. We communicated regularly until we finalized the end product, during which he also let me know his finishing process for the wood and timing. Upon starting the work, Michael let me know his progress and ETA of the pieces. Michael far exceeded the timing Marketplace had initially proposed to completion, and we received the two bedside tables very protectively wrapped. They are as well made and beautiful as I hoped. I will definitely work through Marketplace again, and already have another project for Michael being planned.

Very, very happy with the overall experience. Michael made suggestions to make the product better, i.e., adding juice rings and finger holds, and consistently updated me throughout the project. Great overall experience and will refer and use Michael again for future projects!

KG

Kelly Gray

For Kelly's Bookcase

5.0

Jun 20, 2017

Michael was wonderful to work with and he made exactly what I needed! He even brought it to Austin and installed it for us. We were so pleased with his service and workmanship that we will be asking him to do several more projects!

Michael did great work on our project and was a pleasure to work with. It was easy to get in contact with him to address design and logistical issues and the quality of the product has been great.

Michael created and delivered exactly what was proposed. Could not have expected a better outcome.

Michael is an incredible communicator. He sent me pictures each step of the way. I haven't held it in my hands, but it looks exactly like the picture I sent him. I highly recommend Mr. Shoup, and will seek him out again should I do another project.

Michael Shoup was a wonderful person to work with. He is very friendly and went out of his way to make sure he was making exactly what we were looking for. Down to the very last things just days before delivery. Him and his wife were so pleasant and friendly. He does excellent work and the quality of every single piece from begging to end was the best. I felt very comfortable with him making these truly one of a kind bar stools that I guarantee I would have never found anything even similar in a store. If you have something you need that just isn't out there in stores, if you give him your ideas. He is very sharp and will amaze you. I'm glad I found him on Custommade.com. I already have other things that I would love to have him make for me when he has time. Very nice personable trustworthy people. Thank you Mike. I look forward to working with you again. Tiffany

Item made just as I described and very fast delivery.

It was such a pleasure to work with Mr. Shoup. I sent him pictures of a nightstand from a bed & breakfast we had stayed at in Vermont. He was able to to replicate this exact piece to our preferred measurements to work with our bedroom. Mr. Shoup was very prompt and thorough with his updates while working on the nightstands. The are very high quality and Mr. Shoup is such a kind person to work with. He generously met me between Austin and Kerrville to give us the nightstands.

Project experience from start to finish was excellent.

Mike did a wonderful job with a custom design for a unique item. His communication was exceptional as I was involved from start to finish on decisions and consulted about my preferences. The finished product exceeded my expectations and he truly went the extra mile as he hand delivered the product (driving 4 hours each way). I would recommend Mike without reservation. He is amazing and I will not only use him again for projects, but I already have other folks asking for his contact information after viewing the piece.