Question 1

Shipping Policy

Accepted Answer

Area served: Locally - High Rockies (Vail, Avon, Edwards) Denver-Metro (front range) Coast to coast Shipping Methods: For small items I generally ship USPS. Large items or pieces that require skilled assembly, I offer personal white glove delivery and assembly. Large items requiring none or simple assembly I offer freight shipping with required insurance coverage. Any damages incurred from freight shipments require immediate attention with photos and written description of damage.

Question 2

Maker Policy

Accepted Answer

All Custom Orders are Made-to-Order products are non refundable and non returnable. They are made especially for you. If you want to cancel a project that has not been completed, any cost incurred will be deducted out of your deposit. Such as but not limited to materials that have been purchased for your project. Labor that has already been incurred in creating your project to acquire materials, design, engineer, and produce drawings or the product itself. If you need an item by a specific date or for a specific event, please let me know in advance so I can specify that date in the proposal.

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