Question 1

Shipping Policy

Accepted Answer

We ship worldwide, and we take great care in preparing our signs for delivery. We use a variety of techniques and materials to ensure your sign is properly padded, protected, and reinforced. Depending on the size, shape and construction of your custom sign, we use any combination of packaging paper, compressed foam, thin foam, sheets, residue-free tape, reinforced cardboard, and custom-built wooden crates. We take every conceivable measure to prevent any rubbing against the surface, rattling of layers, smashing/crushing of the packaging, etc. All of these precautions effectively eliminate common shipping issues: scratching or smudging of the finish, layers working loose, dents in the corners, bowing at the center, etc. In addition to our obsession with packaging, we always ship 100% insured to put any and all pressure on our freight carriers, and completely cover both us and our client in case of improper handling en route to the destination. Fortunately we virtually never have to file any claims, as we use major national carriers for both standard parcels (primarily UPS) and freight packages (primarily R&L Carriers.)

Question 2

Installation Policy

Accepted Answer

http://www.modernabstractdecor.com/artwork\_mounting\_instructions

Question 3

Maker Policy

Accepted Answer

All sales are final on custom fabrication. We always strive for 100% satisfaction, so if you have any reason to hesitate before your purchase or if you have any concerns about work you have received, please contact us and we will gladly work with you to make sure you are completely thrilled with your decision.

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