Question 1

Shipping Policy

Accepted Answer

We ship all over (Shipping price depends on the product, and the distance for travel) We use these types of shipping methods: FedEx, USPS. We can use other shipping methods depending on circumstance.

Question 2

Maker Policy

Accepted Answer

Refunds, and returns are only valid if the item(s) is damaged, or you never received your item. We ask that you contact us within 24 hours after receiving the product(s) for a refund/return. In regards to cancellation you may cancel your product 24 hours after you put in your purchase order (there is only a 24 hour grace period). Our cancellation policy is set up this way because all projects are done step by step, and all product, and material must be purchased before beginning a project. We designate all of our workers to specific pieces, and once we start we are unable to cancel the project.

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