Question 1

Shipping Policy

Accepted Answer

I am green oh wait im flesh colored, but I ship green, which of course means I recycle packing materials whenever I can. I ship most of my items with the USPS, either parcel post or priority mail If you want another carried or need something faster please Contact me, I'm sure I can accommodate your request. If the shipping for international (or domestic for that matter) is significantly less when I ship, I will promptly refund the difference. I usually insure any items over $50.00 and that fee will be included in the shipping charges I do offer combined shipping as long as the items can be boxed together. I try to have them shipped out within 2 to 3 days of the purchase. They are carefully wrapped in recycled, shredded paper or peanuts or bubble wrap. I reuse boxes and packing materials and also get my boxes from stores around town - trying to save as many trees as possible. My shipping costs include packaging and handling. Any significant differences over and above the amount of actual costs charged will be refunded. \*\*\*\*\*\*\*\*\*\*\*\*\*\*All international buyers, APO, PPo, IPO please contact me before purchasing to get an accurate shipping rate.\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*

Question 2

Installation Policy

Accepted Answer

None

Question 3

Maker Policy

Accepted Answer

I want everyone to be 100% satisfied with my work. If you are not happy with your quick buy purchase, notify me within one week, return it (please package well) and I will gladly refund the item's price minus a 15% fee to cover listing fees once it is received. Unfortunately, shipping fees aren't refundable. Also please note, if you receive an item damaged (breaks my heart) please retain all packaging materials for postal inspection as all items are insured. For special orders, material costs, pattern costs and shipping costs can not be refunded.

Request your Adorable Stained Glass Penguin Light Catcher

Product Details

Your Details

Maker Policies

Your Details