Question 1

Shipping Policy

Accepted Answer

Each piece is handcrafted in Austin, TX. Items are sent insured via USPS Priority Mail (2-day) mail. Express Mail, and signature confirmation available upon request.

Question 2

Installation Policy

Accepted Answer

None

Question 3

Maker Policy

Accepted Answer

DeLisa Designs takes pride in offering 100% Customer Satisfaction! Please allow for slight variations from the listed images as each piece is hand fabricated, which ensures you are receiving a truly one-of-a-kind item! Please contact me ASAP for any adjustments, I will make it right! We guarantee satisfaction 100% and have a 7 business day return policy.

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Maker Policies