Question 1

Shipping Policy

Accepted Answer

Area served: Local- colorado! shipping- United States, Canada, Australia, Europe. (these are the places i have currently shipped to!) I will ship to additional countries provided there are no shipping restrictions. Shipping Methods: You pay what i pay. Sculpture and large pieces cost a lot more so keep that in mind! Most jewelry will be shipped USPS in a padded envelope with tracking (approx. $3.50)

Question 2

Installation Policy

Accepted Answer

I will send instructions (and/or additional information through email correspondence) with anything that needs installation.

Question 3

Maker Policy

Accepted Answer

If you choose to return an item because you've changed your mind about it, then you will be expected to pay the return shipping. I require notification of the item being returned within 1 week of it arriving at your destination. After the item is returned back to me (notification needs to be within a week but you can take your time getting it to the post office after that) I will send a partial refund. Materials, i.e. my cost, will not be returned. If the item was delivered damaged (again, i need notification, proof, and possible additional information) then I can recreate the item or send you a full refund. if you choose to cancel the project after i have purchased materials then you will get a refund minus that material cost. If no work has been started, no materials ordered, then you will receive a full refund.

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