Question 1

Shipping Policy

Accepted Answer

Area served: Free delivery to Nashville, TN and Chicago, IL. Will personally deliver within 100 miles outside of either city. Shipping Methods: Locations more than 100 miles outside of Nashville, TN or Chicago, IL will require shipping. Smaller pieces are generally shipped via USPS or FedEx. Larger Pieces (over 100lbs usually) are shipped freight. To quote shipping on these larger items the freight company must be contacted (please expect 72 hours for this).

Question 2

Installation Policy

Accepted Answer

Able to install in and around Chicago.

Question 3

Maker Policy

Accepted Answer

There are no cancellations 10 days after your order has been placed. Any changes to your order may cost more due to wasted materials/extra materials needed. Refunds and returns are handled on a case by case basis. We stand behind our work and in the unlikelihood that something should happen we will do our best to make it right.

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