Question 1

Shipping Policy

Accepted Answer

Area served: The mountain region of Southeast Tennessee Shipping Methods: We can ship almost anywhere in the continental US. with some weight/size restrictions.

Question 2

Installation Policy

Accepted Answer

Installations will be limited to the southeastern US

Question 3

Maker Policy

Accepted Answer

I've never had an item returned, and have never been asked for a refund. Our process together will make you feel confident that you'll get just what you've asked for before we ever begin building. If, however, you feel dissatisfied with the quality or workmanship of your finished piece, I will do everything I can to remedy that. Clear communication and progress updates keep us on the same page every step of the way, so that we are both comfortable and know what to expect.

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