Question 1

Shipping Policy

Accepted Answer

Area served: Colorado and other USA states. Shipping Methods: Free On Board (FOB) plant of manufacture or other shipping origination point as determined by Seller. Buyer pays all loading and shipping costs.

Question 2

Installation Policy

Accepted Answer

Not Applicable. Customer responsible for any installation if any is required. Special arrangements can be discussed.

Question 3

Maker Policy

Accepted Answer

Terms: 1/4 down upon order placement to gain sequence in work queue; 1/4 upon final design completion; 1/4 upon purchase of materials; and 1/4 upon completion. Cancellations will be honored prior to order completion and shipping. Any deposits will be refunded less any actual costs incurred which includes both materials and labor. Refund of one-half purchase price if not satisfied upon order receipt. No refund of any costs related to shipping. Refund statement shall exclude any damage that may be due to shipper. Returns must be physically received and in original condition before any refunds will be issued.

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