Question 1

Shipping Policy

Accepted Answer

Area served: United States Shipping Methods: All items are safely Packages and shipped Federal Express Ground 3-5 Day Delivery Time.

Question 2

Installation Policy

Accepted Answer

All items come Signed, dated, and ready to hang. Hanging hardware used is based on the size, shape, and weight of each individual piece.

Question 3

Maker Policy

Accepted Answer

\>>> It is important to me that your love your new SOL SISTER piece, so if there are any problems please feel free to contact me. Sorry, at this time I am not able to offer refunds, but Exchanges will be accepted with in 30 days of receiving your package, less shipping. >>>Please e-mail me if you receive anything damaged, as I will pay for repairs/ shipping to and from your location. It's very important to me to have happy customers! >>>Shipping is FED EX Ground and/or Home delivery for Domestic Shipping. >>>No International sales are available at this time. >>>Shipping Fees are based on weight of piece, distance, and package size. >>> I always ship within 2-3 days of your purchase, after payment has been received. I will E-mail you when your piece has shipped, and believe in keeping my customers informed.

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