Wooden Benches

We are extremely pleased with the display case that Tim Nally built for us. It is gorgeous! Craftsmanship is excellent and a good value for the money.

Delighted with the result. The stain color is perfect! And it has the rustic look but finished feel we hoped for. The turnaround time for a custom piece is remarkable as well. It arrived well-packaged, delivered to our doorstep. The only suggestion I’d make (not a complaint) is, it’d be nice if it came with the appropriate-sized wall screws to hang it so we don’t have to figure it out and go buy them elsewhere. It’s just what we hoped for.

REVIEWCommunication prior to order was cumbersome. This is the result of communications routed through CustomMade. McNally responses were as timely as possible. Ultimately this method of communication resulted in a misunderstanding and error in construction. The error is the placement of wall mounts. Currently, the wall mounts do not line up with studs. I wrote out how to measure for placement of wall mounts and asked for further communication if needed. Mr. McNally indicated he understood the placement of wall mounting hardware. It is now clear, he did not understand. I believe that had I been allowed to speak directly with Mr. McNally this error could have been avoided. As it is, I need to hire a local craftsman to correct this error.Quality of wood construction was very good. The wood finish consisting of stain and topcoat was acceptable.Delivery was two weeks later than time originally projected as completion time.Considering value; as the piece stands now, the value is poor. If the wall hangers were placed correctly, the value rating would be better. Robert Randall Apple Valley, MN

MT

martin tonkes

For Display Cases

5.0

Jun 6, 2018

Looked for a long time for a display case, found Timothy on CustomMade Timothy made me a display case, the work he delivered is absolutely fantastic,the work he delivered shows of great craftsmanship. Timothy thanks a lot for this fantastic display case and God bless !!. Martin.

Fantastic work and came in exactly when we needed it--a short turnaround time.

Why can't I send a picture with this review?

BS

Bob Spertzel

For Cubby Wall Coat Racks

4.7

Dec 22, 2014

all was good and communication and transaction went smooth. I feel the packing of the product needs to be a little more protective as the piece had some damage on the two top back corners. The damage will not be seen and not a big deal but could be solved by better packaging.

Timothy was fantastic to work with. He was patient with all my specifications and stain colors. He made sure he understood every detail and supplied me with an exquisite oak wall shelf. He packaged it securely so that there would be no damage during shipment. However, because I live in Canada, shipping took many weeks... not his fault.

Very easy and our coat rack is exactly what we wanted. Great experience! Thank you! Kim

I haven't seen it yet, I'm in the hospital. But as far as the ordering and dealing with Tim, it was rather easy. I will absolutely recommend this site and Tim to others. I can't wait to see it! A family member opened the box for me and said its beautiful and the stain we picked was perfect too! Everyone at my house said it's beautiful! Thank you for doing such a great job AND so quickly too! :)