Question 1

Shipping Policy

Accepted Answer

Area served: Mainly the continental US and occasionally Alaska, Hawaii and Canada. Shipping Methods: Free local delivery. Most items ship FedEx. Prices are item specific. We can ship just about anywhere. Local pickup is available. Please contact me prior to placing your order so I can remove the shipping cost for you.

Question 2

Installation Policy

Accepted Answer

Installation available for local clients.

Question 3

Maker Policy

Accepted Answer

If you are unsatisfied with your made to order purchase, please contact us immediately. No returns, exchanges or refunds after 14 days from date of delivery. Shipping charges are non refundable. Sales are final on custom orders and are not returnable. All items are insured for full value during transit. If your item arrives damaged, please contact us immediately so we can take care of it for you. All items are made to order unless specified. The grains, knots and characteristics of the wood will vary. Please be aware that the stain color in the photos may slightly vary due to differences in display monitors.

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