FOB

At Blacksmith Sawyer, we strive to ensure your complete satisfaction with every purchase. However, we understand that sometimes circumstances may require a return, refund, or cancellation. Please review our policy below to understand your options. Refunds: Eligibility: Refunds are only applicable to products or services purchased directly from Blacksmith Sawyer. Timeframe: You may request a refund within 5 days of the original purchase date. Conditions: Refunds will be issued only for products or services that are unused, unopened, and in their original condition. Refund Process: To initiate a refund, please contact our customer service team at sales@blacksmithsawyer.com. Once your request is approved, refunds will be processed via the original method of payment. Returns: Eligibility: Returns are accepted for products purchased directly from Blacksmith Sawyer. Timeframe: You may initiate a return within 10 days of receiving your order. Conditions: Returned products must be unused, unopened, and in their original packaging. Any product that is damaged, altered, or not in its original condition may not be eligible for a refund. Return Shipping: Customers are responsible for return shipping costs unless the return is due to an error on our part. Return Process: To initiate a return, please contact our customer service team at sales@blacksmithsawyer.com. Once your return is approved, you will receive instructions on how to return the product. If you have any questions or concerns regarding our Refund & Return & Policy, please feel free to contact our customer service team at sales@blacksmithsawyer.com. We are here to assist you and ensure your shopping experience with us is a positive one. Blacksmith Sawyer.