Question 1

Shipping Policy

Accepted Answer

We ship anywhere within the continental US, usually priority for USPS. For large scale customer orders we use other methods of delivery and may personally deliver your piece to ensure its quality and/or for installation purposes.

Question 2

Installation Policy

Accepted Answer

None

Question 3

Maker Policy

Accepted Answer

Custom orders are not eligible for return. I take my time and send multiple drafts and photos during the creation process to ensure you receive exactly what you order. You may return an item if a piece is damaged in shipping. No other exceptions will be made. Once agreeing to terms you have seven days to cancel the job without being charged. After that you will charged a prorated fee based on the percentage of the project completed. Please don't begin a project you can't afford!

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