Antique Repair

Awful experience Ended up with not even a complete table: a base without a top Use incompetent partners No ownership-No follow up Costed me twice what was agreed on A total nightmare

Wanted a custom bar stool, was a pleasure to work with, and It's perfect! Followed up on every detail and matched color, etc. Would definitely recommend

Papa Steele was great to work with. My project was a custom table. I provided inspirational pictures and concept and Papa Steele replied quickly with a fair quote. We communicated via phone several times and he kept me informed of the progress of my project. He even sent me several samples of the stain colors on the wood so I could actually see what I wanted. The project was sent from TN to TX and was very well crated and contained. HERE IS THE BEST PART : The table exceeded my expectations and is absolutely gorgeous. Since my table was not a standard one Papa Steele had to be creative with some engineering to do what I wanted. The craftsmanship, and quality of the material used was amazing. He was very easy to work with, was timely in communication, and is a great craftsman. I am very satisfied with my beautiful table.

MP

mel p

For mel's wine rack & glass holder

5.0

Jun 2, 2015

This is my second order from him... I love it so much. Thank you. Anytime I need something custom that I can't do myself, I'll keep coming to you. Thanks again.

Papa Steele is awesome! He proves that he really cares about the projects that he takes on to make sure his customers are happy. He keeps you up to date and is very easy to work with and his products are of high quality and perfection! I would definitely work with him again! Highly recommended craftsman!

From the very beginning of the project, Dwayne was a pleasure to work with. He was very understanding of our desires and listened to our input in the design process; his suggestions for improvements were thoughtful and extremely clever. His workmanship is careful and sure. He was always timely in communicating every part of the process. He created a lovely and timeless piece of furniture that we will treasure for generations.

We love our new sofa table. It's a beautiful and well built piece of furniture superior to anything we could find at the store. It was built to our exact specifications and Papa communicated with us every step of the way. We can't wait to have Papa build our next piece of furniture.

I was thrilled with Papa Steele's Service and Finished product. I was a bit leery after already having one failed attempt to get the item built with another custom made vendor, but I could not be happier. Thanks Papa Steele!

MP

mel p

For mel's bar chair

4.7

Nov 4, 2014

Love these bar stools. He did a wonderful job communication was often and well. Unique and Heavy duty like requested.Speedy on getting them done, Thanks again!

Papa Steele Designs was great to work with. They easily understood the concept that I was looking for and translated it into a physical item with precision. I was kept well informed of the progress of the project with both verbal and photo updates. They were also willing to drive the item half way to me in order to avoid shipping costs. At my request the item was shipped and unfortunately damaged by the carrier. Without hesitation Papa and his team arranged for an inspection and return of the broken component for repair at no expense to me. They have been great to work with and I have a custom piece that I can expect to last a lifetime. I recommend them to anyone who is looking for a custom wood fabrication!

It's funny and stunning how easy Papa Steele made it for us to get this project done. Actually it's a gorgeous 2" thick 12' x 4" tiger maple table with 10 chairs and two bench chairs. Papa made it affordable and his patience and flexibility were evident from the beginning. It's a family effort with Mama Steele and their highly skilled son and even their beautiful grand daughter prancing across the table like an elf on flowertops to demonstrate the strength of near finished project. With photos to show us each step of the process and patient collaboration on general design, structural details and Papa even had to drive out of State to get our materials when they were delivered to the wrong place! Because the table alone is 500 lbs they arrranged for white glove delivery to bring in and set up the table instead of curbside service that was included in the bid. Each artist/maker here has their particular strengths. Yet Papa Steele gave us everything we wanted and more and found a way to make it financially viable. Everytime I look at this table I will remember the family that took time and effort and clearly with love to share this with all our friends and family. This is not just the wonderful heart stuff. This is high-level fabrication skill, flexibility and absolutely on time. So for highly-skilled, timely, affordable quality and memorable work to be done,... clearly you now know to make a trusted friend of this family as I feel we have done. With great love and respect, Dr. Tom Chi

Wonderful person. Completed our bar stools on time, and even though we have some revisions on the final product he made good on his end. Would definitely use him again if the need arose.

The product I received was mexactly what I requested.] I am satisfied with everything

I'm not sure if I can fully explain how happy my wife and I are with the Dining Room Chairs that Papa Steele made for us. They are absolutely , beautiful. True heirlooms that my family will enjoy for years to come. I feel sorry for my children because I know the will be debating who will inherit them. Little do they know my wife and I are going to stay around a lot longer than they ever expected, just so we can continue to enjoy them. Thank you so very much, they are just what we wanted.

Papa Steele Designs recently worked on a unique and in my opinion very intricate but stylish table for me and he deserves more praise than I can give in this little box. He is extremely good at what he does and I'd say he worked with me at great lengths to make sure I got exactly what I wanted. You won't come across a more genuine, honest, and hard-working guy. Would recommend him without reservation to anybody who wants beautiful and study wood work.

Working with Papa was fantastic. We're so happy with the cabinet. It's exactly what we wanted -- it looks beautiful, the craftsmanship is great and it was a fair price for this beautiful piece. Overall a great experience with Papa and with Custom Made. We'd absolutely recommend Papa to friends and family, and we'd use Custom Made again for other projects.