Shipping is provided by Fed Ex ground or UPS ground unless otherwise requested.

Refunds are accepted when items delivered are not simliar to what Aliberti Art Tile described in proposal. If a Patron cancels an order within 48 hours a full refund will be returned minus any fees CustomMade charges Aliberti Art Tile. An order after 2 days will be returned minus 15% development fee plus any CustomMade fees charged Aliberti Art Tile unless, design/production has started then, unfortunately they will have forfeited the deposit. Orders can not be canceled within 2 weeks of completion. Thank you for your understanding in these matters. All orders are unique requests that are not easily resold.