Question 1

Shipping Policy

Accepted Answer

All custom work is shipped within 2 - 3 weeks upon receipt of payment. For multiple or large orders, shipping time may be longer. I use USPS and UPS. Shipping costs vary depending on location and method (Express or Priority [2-3 days]).

Question 2

Maker Policy

Accepted Answer

I take great pride in my work. If you buy something and are unsatisfied with the result, I guarantee that I will work with you to adjust the design free of charge. Custom work is non-refundable and once in-progress, custom projects cannot be cancelled. For stock items purchased directly from my portfolio, I offer returns within 30 days of delivery. Item must not be worn, altered, washed, stained, damaged, or torn. All returns and exchanges will be inspected. Shipping for returns is at the customer's expense. If you need an item by a specific date or for a specific event, please let me know in advance of accepting a proposal.

Request your Charlene: A Beautiful Taffeta And Brocade Dress With Half Bow.

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Maker Policies