Question 1

Shipping Policy

Accepted Answer

Shipping Methods: Ship by freight center, fedex, ups, usps, all dependent on items ordered. Economy shipping- Hand delivery to the door and you would need someone to carry the item to/inside the house. Deluxe shipping-Hand delivery to the door and beyond. If the specific shipping/delivery option is not specified in the proposal then it is the economy shipping/delivery.

Question 2

Maker Policy

Accepted Answer

All products are manufactured to order. We require a deposit of 65% to begin manufacturing of an order. This deposit is not refundable. Full payment must be received before an item can be shipped. Since items are custom manufactured to clients specifications, they can not be returned. All details on a project are agreed to in advance with the client, and the client must sign off on these before production begins.

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