Question 1

Shipping Policy

Accepted Answer

We ship both nationally within the US and internationally. We deliver personally within 100 miles of our shop in Yreka, CA. We have been using JB Hunt for our national freight shipping for the past 4 years and they have been nothing but dependable.

Question 2

Maker Policy

Accepted Answer

Scott Valley Furniture warrants this product and its parts against defects in materials or workmanship for one year from the original ship date. During this period, Scott Valley Furniture will repair or replace defective parts without charge to you. Shipping fees incurred from returns for under-warranty service in the first 30-days will be paid by Scott Valley Furniture. All shipping fees both to and from Scott Valley Furniture following this 30-day period must be paid by the customer. This warranty extends only to products distributed and/or sold by Scott Valley Furniture. This warranty covers only normal use of the products. Scott Valley Furniture shall not be liable under this warranty if any damage or defect results from (i) misuse, abuse, neglect, improper shipping or installation; (ii) disasters such as fire, flood, or earthquake; or (iii) service or alteration by anyone other than an authorized Scott Valley Furniture representative; (iv) damages incurred through irresponsible use. You must retain your bill of sale or other proof of purchase to receive warranty service.

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