Question 1

Shipping Policy

Accepted Answer

WRwoodworking ships anywhere in the United States using UPS or other freight carriers. We deliver locally in the Austin and surrounding areas.

Question 2

Installation Policy

Accepted Answer

None

Question 3

Maker Policy

Accepted Answer

CUSTOM FURNITURE RETURN POLICY At WR Woodworking, we take pride in the finish quality and construction of our custom made products. All of our furniture is inspected before it leaves the factory. Because each order is custom and made to-order, our custom furniture is non-cancelled, non-returnable and non-refundable with the exception of manufacturer defects or damages. Customers will have 48 hours from placement of orders to cancel. After 48 hours, a 50% deposit will be required to place your order in the job que. We will work with you to ensure your custom build is to your specifications. We will ask for a drawing of your table, specific measurements and any other specifics. We will send you photos as your item is being built. You will be involved every step of the way. In the event an item is damaged during transit or you find a manufacturer defect, please notify us within 7 days of purchase. We will arrange to have the item repaired or returned for repair and reshipped to you. Shipping charges (including return shipping) are non-refundable and will be deducted from the refund.

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