Question 1

Shipping Policy

Accepted Answer

For all small items I can ship using USPS, FedEx, or UPS in the USA. I do not ship outside the country at this point. I can locally ship large items for a modest fee.

Question 2

Installation Policy

Accepted Answer

None

Question 3

Maker Policy

Accepted Answer

Section 1: (a) If a product is damaged while shipping I will repair the item without charge if the purchasing customer desired. (b) If a product is damaged during local delivery at location the product will be examined before a decision is made whether a no-cost repair is offered. (c) Returns are not accepted for any products accept what falls under Section 1a as damaged product. Section 2: (a) If a refund is desired on a product damaged during shipping the refund will be granted if repair is not desired by purchasing customer. (b) Refunds will not be allowed for any reason once item is shipped except as described in Section 2a. Section 3: (a) If a custom order has been sent, cancellation of product is allowed. (b) Fees may apply for large products, including any product weighing more than 10 lbs, for cancellation if product is more than twenty-five percent (25%) completed at time of cancellation. (c) There may be a cancellation of an order only before the product is shipped.

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