Question 1

Shipping Policy

Accepted Answer

We ship to the lower 48 states. I can deliver personally within the state of Texas. For long-distance, I source my third-party shipper through Shippi.com. Have used UPS Freight, RL Carriers, and Roadrunner before.

Question 2

Installation Policy

Accepted Answer

None

Question 3

Maker Policy

Accepted Answer

I take great pride in my work. If you buy something and are unsatisfied with the result, I guarantee that I will work with you to adjust the design free of charge. Custom work is non-refundable and once in-progress, custom projects cannot be cancelled. For stock items purchased directly from my portfolio, I offer returns within 60 days of delivery. Shipping for returns is at the customer's expense. If you need an item by a specific date or for a specific event, please let me know in advance of accepting a proposal.

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