Question 1

Shipping Policy

Accepted Answer

We ship and install free within 100 miles of our shop. We ship and install in northeast region contact us directly for quote. We ship the continental US with insured UPS freight, contact us directly for shipping quote.

Question 2

Installation Policy

Accepted Answer

None

Question 3

Maker Policy

Accepted Answer

Once payment has been accepted Custom work is non returnable / non refundable. However as long as dimensions do not change we are willing to make design changes as your piece is being made. Much effort goes into our custom work and our number one goal is that you the client has a beautiful hand made piece that you can proud of for years to come.

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