Question 1

Shipping Policy

Accepted Answer

Shipping free from Chicago, IL for orders placed withing a 50 miles radius of the city center. For order outside of the zone, shipping charged to customer via any major carrier.

Question 2

Installation Policy

Accepted Answer

None

Question 3

Maker Policy

Accepted Answer

Our aim is to provide customer's the level sanctification that should come with a personalized and custom piece. If there is any damage to the furniture upon delivery, Dereva Design will provide a full refund. If you simply do not like the piece, we will work to provide you an alternative solution based on the cost of production.

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