Most work is personally delivered and shipping is figured on a case by case basis. Shipping charges are billed at actual cost.

None

While I go to significant effort to clearly understand and convey my intent as to every project prior to any agreement, things happen. At present, all my work is custom and as a maker I attempt help clients realize their vision of their project. Given the wide range of project sizes and scope, it is hard to have fixed refund, return and cancellation policy. As a result I have to consider this on a case by case basis and to address the particulars prior to any formal project agreement.