Question 1

Shipping Policy

Accepted Answer

US only shipping. Iron Work Expo ships all products via freight or standard carrier.

Question 2

Installation Policy

Accepted Answer

None

Question 3

Maker Policy

Accepted Answer

Custom orders are non-returnable. Each piece is guaranteed to be free from defects for 90 days. If the item needs repair after the 90 day period (ie. you dropped it down the stairs), we can usually fix it for a modest charge with shipping at your expense. Please call us if there are any problems. Client is responsible for return shipping charges if applicable.

Request your Custom Iron Balusters Using Cat-Tail, Willow, And Looped Bar Design

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