Question 1

Shipping Policy

Accepted Answer

I will ship in approximately 2 weeks after payment has been made as I only make these on order. Items are bubble wrapped and shipped inside a sturdy shipping box and shipped insured (for the purchase amount) by UPS, FedEx, or USPS ground.

Question 2

Installation Policy

Accepted Answer

None

Question 3

Maker Policy

Accepted Answer

I want you to be happy with your purchase, so I am flexible with returns as I know buying online can be difficult, but each return is handled on a case by case basis. I cannot accept returns on custom designed items or custom sizes. Any returned items must be returned in their original packaging or similar (a sturdy shipping box with internal padding). The purchase price (minus shipping) will be refunded in the manner it was paid upon receipt of the returned item in its original condition.

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