Question 1

Shipping Policy

Accepted Answer

Shipping is mainly in the US but I would like to work with a client on overseas shipping. I can deliver within 40 miles of Boston free, Outside of 40 miles up to 100 miles $60. Depending on the piece, i can ship UPS, USPS, FedEx, etc.

Question 2

Installation Policy

Accepted Answer

None

Question 3

Maker Policy

Accepted Answer

IF the customer is not happy, then I am not happy and will do whatever i can in order to make things right. In my experience, in order to start off and finish with a satisfaction on both ends, we must come to an accepted final vision. We will work together to accomplish this by using sketches, photos, discussions. IF you have to cancel an order, please tell me why and we will come to a reasonable arrangement. IF i have purchased wood, hardware, etc. on your account, then i would expect to be reimbursed provided i cannot use it on another project.

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