Question 1

Shipping Policy

Accepted Answer

I can deliver within a 50 mile radius of St. Paul, MN. I use UPS for shipping within the US. I build a shipping crate for the glass panel and that cost along with the shipping cost is passed on to the Buyer. This cost will vary from $50 to $100 or so depending on size and destination - 14 x 14 to 24 x 36.To date I have not shipped outside the continental US. Once a deal is struck, a specific cost can be determined prior to shipping.

Question 2

Installation Policy

Accepted Answer

None

Question 3

Maker Policy

Accepted Answer

Buyers will be kept abreast of the project via photos of the initial drawings, glass panel under construction and final glass panel. When full payment, including shipping costs has been received, the glass panel will be shipped (up to 5 business days). Assuming the product arrives un-damaged, there will be no refund. If damaged, arrangements will be made to return the shipment for repair or rebuild. If full payment is not received the product would become for sale to the public.

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