Question 1

Shipping Policy

Accepted Answer

United States and international shipping. USPS

Question 2

Installation Policy

Accepted Answer

None

Question 3

Maker Policy

Accepted Answer

I stand behind my work unconditionally and will be pleased to discuss and resolve any matters that may arise in the course of our interaction. No payment will be asked for until such a point as you, the customer are satisfied that we have clearly communicated the particulars of your order and you are satisfied with the agreement we reach. Returns on items already made will be accepted provided that I am contacted by telephone or email within 72hrs of recieving package. Refunds will not include shipping costs except in an instance where faulty workmanship is determined. I cannot accept returns on custom orders unless they are defective, in which case i will either repair, refund entirely or provide a new item as per the specifics of original order. Cancellation of a custom order must be made within 72 hrs. Of that order so that we do not purchase costly materials which we may be unable to use.

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