Question 1

Shipping Policy

Accepted Answer

We ship anywhere in the continental United States and Canada. FedEx, UPS, FedEx Freight, and other LTL carriers. We ship anywhere in the world FOB our facility your shipping service.

Question 2

Installation Policy

Accepted Answer

None

Question 3

Maker Policy

Accepted Answer

50% down 50% upon shipping. All items are "custom made" and can't be returned. We do guarantee the items for 1 year against manufacturing defect. All of our pieces are made of kiln dried reclaimed urban woods. Natural wood has a tendency to continue to move even after being dried so slight defects from this are considered acceptable.

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Maker Policies