Question 1

Shipping Policy

Accepted Answer

We can ship FedEx, USPS, UPS, or common carrier as the size and speed of delivery dictate. Shipping costs will be in addition to the cost of the product except for custom orders where it will be part of the negotiated price.

Question 2

Installation Policy

Accepted Answer

None

Question 3

Maker Policy

Accepted Answer

Custom work is non-refundable and once in-progress, custom projects cannot be cancelled. For stock items purchased directly from my portfolio, I offer returns within 60 days of delivery. Shipping for returns is at the customer's expense. If you need an item by a specific date or for a specific event, please let me know in advance of accepting a proposal.

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