Question 1

Shipping Policy

Accepted Answer

Shipping is available to all 50 states. Exact shipping quotes shall be determined based up item purchased and included with project bids. Local delivery within Austin is available.

Question 2

Installation Policy

Accepted Answer

None

Question 3

Maker Policy

Accepted Answer

All items shall be considered "custom made to order". A 50% NON-REFUNDABLE security deposit (item cost only, not including shipping) is required for all custom made pieces and the remaining 50% shall be paid prior to shipping after visual client confirmation either in person or via photos / video. Returns shall be dealt with on a case by case basis.

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