Question 1

Shipping Policy

Accepted Answer

All creations are handcrafted, there is a 2-5 day turnaround time. They are shipped via First class mail or priority. This can take 2-10 days to reach you after shipment. If you have special or custom requests please contact me directly for separate invoicing. We reserve the right to refuse shipment to non-Paypal verified addresses, addresses that have had a history of lost/stolen packages, and any address associated with suspicious or false delivery claims.

Question 2

Installation Policy

Accepted Answer

None

Question 3

Maker Policy

Accepted Answer

100% all natural soaps will come individually wrapped to reduce shrinkage. Please note that the soaps and butters/ creams contain vegetable glycerin which lends to its high moisture content and may formulate beads of moisture or sweat if left in a warmer climate/ environment. This moisture is completely natural and beneficial and will not affect the quality of the soap or butter/cream. Please store in a dry & cool place. INGREDIENTS All creations are 100% natural ingredients and dusted with minerals/ mica. Note they are not made in a nut free/ wheat free facility. Always perform a patch test. \*\*\*\*Due to the personal nature of these products returns are not accepted. If you have questions about your purchase please contact me @ createdbycassandre@aol.com.

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